01 - Understand Power Automate

Before you build anything, learn the vocabulary of a flow, the three ways a cloud flow can start, and where the main pages live in Power Automate.

Copy-paste values: every value you need is in the steps, with a Copy button. The copy-paste page has them all on one page too.

Estimated time: 45 minutes

Your result: A simple automation plan and familiarity with the Power Automate Home and Create pages.

Files for this lab: None. You only explore Power Automate in this chapter.


What You Will Learn

You need a Windows computer with Microsoft Edge, an internet connection and your training work or school account. You don’t need the Excel workbook, a form or any test files yet. You prepare those in Chapter 2.


Your Business Scenario

You coordinate training for a small organisation. Course materials arrive by email, session details are stored in Excel, and participants need reminders. You keep downloading attachments, copying information into messages and checking whether requests were approved.

Each of those tasks has a recognisable starting point and repeatable steps. Over the two days you use Power Automate to do some of those steps for you.


1.1 What Is Automation?

Automation means setting up a repeatable process so software performs the steps when a defined event happens, or when you ask it to run.

Power Automate calls an automation a flow. This course builds cloud flows, which work with online services such as Outlook and OneDrive for Business.

A flow applies your rule every time, including a wrong one. If you pick the wrong folder or recipient, the flow repeats that mistake. So every flow needs a clear rule and a test.

Tip: Start with a small task whose result you can check easily. A good first flow saves one test attachment to the correct folder.


1.2 Recognise the Parts of a Flow

Take this requirement: When an email with the subject marker [PA TRAINING] arrives, examine each attachment. If the attachment is a PDF, save it to the training attachments folder.

Part Plain-language meaning Example
Trigger What starts the flow A matching email arrives
Action A step the flow carries out Create a file in OneDrive for Business
Data Information a step receives or produces The attachment’s name and contents
Condition A question that selects a path Is this attachment a PDF?
Loop Steps repeated for each item Check each attachment in the email
Result The business outcome you verify Matching files appear in the intended folder

The basic pattern is: something starts the flow, the flow follows its steps, you check the result. A flow only needs a condition or a loop when the process calls for one.

Try it: Imagine a training email with two attachments, CourseOutline.pdf and TrainerPhoto.jpg. Walk the rule through each one. The PDF is saved, the image is skipped, and the folder should end up with CourseOutline.pdf only. If an email has no PDFs at all, the flow still runs successfully and creates nothing.


1.3 Choose How the Flow Starts

Cloud-flow type When it starts Training example
Automated When a specified event occurs Save attachments when a training email arrives
Instant When you deliberately start it Create an Excel summary when you’re ready to share it
Scheduled At a time and frequency you configure Send training reminders every Monday morning

Pick the type by asking what should make this process begin? Sending an email doesn’t tell you the type. All three can send email. Only their starting points differ.

Quick check. Pick a type for each request, then check the answers.

  1. Whenever a new training request is submitted, ask someone to approve it.
  2. At 9:00 AM every Friday, prepare a weekly reminder.
  3. Let me generate a summary whenever I need one.

Answers: 1 is Automated, 2 is Scheduled, 3 is Instant.


1.4 Connectors and Connections

A connector gives Power Automate a set of triggers and actions for one service. Office 365 Outlook provides email operations. OneDrive for Business provides file operations.

A connection links those operations to an account. Whenever a later lesson asks you to sign in to a connector, check that you’re using the training account, and that it has permission for the mailbox, folder or resource involved.

The core exercises use standard connectors only. Power Automate Free can create and run cloud flows with standard connectors but can’t share flows, so you build and own your own flows. See Power Automate license types.

Tip: Office 365 Outlook and Outlook.com are different connectors. Go by the connector name in the lesson, not the icon.


1.5 Explore Power Automate

Open the training workspace

  1. In Edge, go to make.powerautomate.com and sign in with your training account.
  2. Check that the page says Power Automate at the upper left.

    Power Automate home page after sign-in with the product name at the upper left

    The Power Automate home page.

  3. Look at the top right of the blue bar. The small word Environments sits above your environment’s name. An environment is a workspace that holds Power Platform resources, including flows.
  4. Compare it with the environment your trainer gave you. If they differ, ask before you build anything.

The Environments selector at the top right of Power Automate showing the current environment

The environment selector shows which workspace you’re in. Yours will have a different name.

Find the three cloud-flow choices

  1. If you see only icons on the left, select the three-line menu icon at the top left (above Home) to show the labels. Then select Create in the left navigation.
  2. Under Start from blank you see six tiles. Three of them create cloud flows from scratch, and those are what this course uses:

    Tile Description on the tile Used in this course
    Automated cloud flow Triggered by a designated event Yes
    Instant cloud flow Triggered manually as needed Yes
    Scheduled cloud flow You choose when and how often it runs Yes
    Describe it to design it Describe the flow you want and AI builds it for you Chapter 9
    Desktop flow Automates processes on your desktop environment Chapters 11 and 12 (bonus)
    Process mining Evaluate and optimize your existing processes and tasks No

    The Create page with the six Start from blank tiles

    The three cloud-flow tiles come first under Start from blank. Describe it to design it is the Copilot option you’ll try in Chapter 9.

    Note: The heading Three ways to make a flow refers to the three sections of the page: Start from blank, Start from a template and Start from a connector. Those aren’t the three cloud-flow types. The types are three of the six tiles inside the first section.

  3. Decide which tile you’d use for a flow that starts when someone submits a form. The answer is Automated cloud flow: a form submission is an event that happens without you starting it. Instant means you start the flow.

Locate your flows

  1. Find My flows in the left navigation. You’ll come back here to find every flow you build.

    Left navigation with My flows highlighted

    My flows lists every flow you’ve built. Your list is probably empty for now. The flows you build in Chapters 3 to 8 appear here. This screenshot shows the trainer’s flows, so the names may differ slightly from the ones you build (for example, Save PDF Attachments instead of Save training PDF attachments).

  2. Select Home at the top of the left navigation to return to the start page.


1.6 Plan Before You Build

A short plan makes the designer much easier to use. Here’s the plan for the attachment scenario:

Planning question Example answer
What task repeats? Saving PDF training attachments from email
What starts it? An email with the training subject marker arrives
What information is needed? Attachment name and contents
What rule applies? Save PDF attachments; skip other file types
Where should the output go? The training attachments folder in OneDrive for Business
How will I test it? Use an email with a PDF and an image, then check the folder

Copy this template into your notes and fill in each line before you build a flow. You use the same questions for the independent practice below.

What task repeats?
What starts it?
What information is needed?
What rule applies?
Where should the output go?
How will I test it?

Chapter 2 prepares the resources this plan refers to. Chapter 3 turns it into a working flow.


Independent Practice: Plan a Weekly Reminder

Allow five minutes. Every Monday morning, a training coordinator wants to remind people about upcoming sessions. Session details are in Excel. People whose training is marked Completed should not get a reminder.

  1. Choose a cloud-flow type.
  2. State the start time and time zone.
  3. List three pieces of information the flow needs from Excel.
  4. Write one rule that decides whether a reminder is sent.
  5. Describe a test with one person who should get a reminder and one who shouldn’t.

A good plan uses a scheduled flow with a local time zone, needs values like email address, session date, course title and status, sends only for upcoming incomplete training, and tests both an included and an excluded record.


Tips and Troubleshooting

What you notice What to do
A different Microsoft account opens automatically Check the account shown on the page. Use the Edge profile meant for training
You can’t open Power Automate Check the address and connection, then ask the trainer to verify access. Note the error message
The environment name is unfamiliar Compare it with the class instructions before creating anything
Create isn’t visible Select the three-line menu icon at the top left to show the navigation labels. If it’s still missing, ask the trainer to check access
The page looks different from the screenshot Look for the named command. Layouts vary
A trial or upgrade prompt appears Check what you selected. The core lessons use the Free baseline
You can’t decide which flow type to use Finish the sentence “This process should begin when…” and match it to a type

Lesson Summary

A trigger starts a flow, actions perform the steps, and data moves between them. Conditions choose a path and loops repeat work for each item. You can now tell automated, instant and scheduled flows apart, find the main Power Automate pages, and describe an automation before you build it.